:root {
  --ink: #2f241d;
  --muted: #7a6a5d;
  --line: #e3d6c8;
  --soft: #f6efe6;
  --paper: #fffaf3;
  --surface: #ffffff;
  --green: #8a6a45;
  --green-deep: #5f442b;
  --lime: #f4ddaa;
  --blue: #7a6040;
  --red: #9d4d37;
  --shadow: 0 22px 60px rgba(47, 36, 29, 0.13);
}

* {
  box-sizing: border-box;
}

body {
  margin: 0;
  min-height: 100vh;
  color: var(--ink);
  background:
    linear-gradient(135deg, rgba(138, 106, 69, 0.16), transparent 34%),
    linear-gradient(315deg, rgba(244, 221, 170, 0.38), transparent 38%),
    #fff7ed;
  font-family: Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
}

button,
input,
select,
textarea {
  font: inherit;
}

button {
  cursor: pointer;
}

button:active,
.primary-button:active,
.secondary-button:active,
.logout-button:active {
  transform: translateY(1px) scale(0.98);
}

button:disabled,
.primary-button:disabled,
.secondary-button:disabled {
  cursor: wait;
  opacity: 0.68;
}

.primary-button.is-loading {
  background: #806143;
  border-color: #806143;
}

.shell-header {
  position: sticky;
  top: 0;
  z-index: 10;
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  gap: 22px;
  align-items: center;
  padding: 14px 24px;
  border-bottom: 1px solid rgba(217, 227, 223, 0.85);
  background: rgba(255, 250, 243, 0.94);
  backdrop-filter: blur(18px);
}

.brand {
  display: flex;
  align-items: center;
  color: inherit;
  text-decoration: none;
}

.brand-logo {
  display: block;
  width: clamp(150px, 18vw, 220px);
  height: 86px;
  object-fit: contain;
}

.brand-mark {
  display: grid;
  width: 42px;
  height: 42px;
  place-items: center;
  border-radius: 8px;
  background: var(--green-deep);
  color: var(--lime);
  font-weight: 900;
}

.brand strong,
.brand small {
  display: block;
}

.brand small {
  color: var(--muted);
  font-size: 0.78rem;
}

.main-nav {
  display: flex;
  justify-content: flex-end;
  gap: 6px;
  overflow: visible;
}

.nav-menu {
  position: relative;
  width: min(280px, calc(100vw - 48px));
}

.nav-menu summary {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto auto;
  gap: 12px;
  align-items: center;
  min-height: 44px;
  padding: 0 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #ffffff;
  color: var(--ink);
  cursor: pointer;
  list-style: none;
  box-shadow: 0 12px 30px rgba(47, 36, 29, 0.08);
}

.nav-menu summary::-webkit-details-marker {
  display: none;
}

.nav-menu summary span,
.nav-menu summary strong {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.nav-menu summary span {
  color: var(--muted);
  font-size: 0.88rem;
  font-weight: 800;
}

.nav-menu summary strong {
  color: var(--green-deep);
  font-size: 0.9rem;
  text-transform: uppercase;
}

.nav-menu summary::after {
  content: "";
  width: 8px;
  height: 8px;
  margin-left: 2px;
  border-right: 2px solid var(--green-deep);
  border-bottom: 2px solid var(--green-deep);
  transform: rotate(45deg) translateY(-2px);
}

.nav-menu[open] summary::after {
  transform: rotate(225deg) translateY(-2px);
}

.nav-menu-list {
  position: absolute;
  right: 0;
  top: calc(100% + 8px);
  z-index: 30;
  display: grid;
  width: 100%;
  gap: 6px;
  padding: 8px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: rgba(255, 250, 243, 0.98);
  box-shadow: var(--shadow);
}

.nav-tab,
.primary-button,
.secondary-button,
.logout-button,
.link-button {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 40px;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 0 13px;
  background: var(--surface);
  color: var(--ink);
  font-weight: 850;
  text-decoration: none;
  white-space: nowrap;
}

.nav-tab {
  justify-content: flex-start;
  width: 100%;
  border-color: transparent;
  background: transparent;
  color: var(--muted);
}

.nav-tab.active,
.nav-tab:hover {
  color: var(--ink);
  background: #f0e4d6;
}

.primary-button {
  border-color: var(--green-deep);
  background: var(--green-deep);
  color: #ffffff;
}

.logout-button {
  border-color: var(--line);
  background: #ffffff;
  color: var(--muted);
}

.link-button {
  justify-self: start;
  border-color: transparent;
  background: transparent;
  padding: 0;
  color: var(--green-deep);
  text-decoration: underline;
}

main {
  width: min(1440px, 100%);
  margin: 0 auto;
  padding: 24px;
}

.home-hero {
  display: grid;
  min-height: min(720px, calc(100vh - 118px));
  align-items: end;
  margin: -24px -24px 0;
  padding: 42px 24px;
  color: #ffffff;
  background:
    linear-gradient(90deg, rgba(47, 36, 29, 0.82), rgba(95, 68, 43, 0.55) 48%, rgba(95, 68, 43, 0.15)),
    url("https://images.unsplash.com/photo-1560448204-e02f11c3d0e2?auto=format&fit=crop&w=1800&q=82");
  background-position: center;
  background-size: cover;
}

.home-hero-content {
  width: min(920px, 100%);
  padding-bottom: 34px;
}

.home-hero .eyebrow,
.home-hero .lead {
  color: #ffffff;
}

.home-hero h1 {
  max-width: 980px;
  margin: 0 0 16px;
  font-size: clamp(2.6rem, 6vw, 6.7rem);
  line-height: 0.95;
}

.home-hero .secondary-button {
  background: rgba(255, 255, 255, 0.92);
}

.home-page-grid {
  display: grid;
  grid-template-columns: 220px minmax(0, 1fr);
  gap: 32px;
  align-items: start;
}

.home-side-nav {
  position: sticky;
  top: 132px;
  display: grid;
  gap: 8px;
  margin-top: 54px;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: rgba(255, 250, 243, 0.94);
  box-shadow: var(--shadow);
}

.home-side-nav a {
  display: block;
  padding: 11px 12px;
  border-radius: 8px;
  color: var(--muted);
  font-size: 0.92rem;
  font-weight: 850;
  text-decoration: none;
}

.home-side-nav a:hover {
  background: #f0e4d6;
  color: var(--ink);
}

.home-sections {
  min-width: 0;
}

.home-band {
  scroll-margin-top: 128px;
}

.home-band {
  display: grid;
  gap: 22px;
  padding: 54px 0;
}

.intro-band,
.split-band,
.trust-band {
  grid-template-columns: minmax(0, 0.95fr) minmax(320px, 1.05fr);
  align-items: start;
}

.section-heading {
  display: grid;
  gap: 6px;
}

.home-band h2,
.home-cta h2 {
  max-width: 820px;
  margin: 0;
  font-size: clamp(1.9rem, 3.4vw, 3.7rem);
  line-height: 1;
}

.section-copy {
  max-width: 760px;
  color: var(--muted);
  font-size: 1.05rem;
  line-height: 1.65;
}

.service-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 16px;
}

.service-card,
.audience-card,
.trust-card {
  min-height: 190px;
  padding: 20px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.94);
  box-shadow: var(--shadow);
}

.service-card p,
.audience-card p,
.trust-card span,
.home-cta p {
  color: var(--muted);
  line-height: 1.55;
}

.service-icon {
  display: block;
  width: 34px;
  height: 34px;
  margin-bottom: 14px;
  border: 1px solid rgba(138, 106, 69, 0.4);
  border-radius: 8px;
  background:
    linear-gradient(135deg, rgba(138, 106, 69, 0.22), rgba(244, 221, 170, 0.38)),
    #fffaf3;
}

.process-list {
  display: grid;
  gap: 12px;
}

.process-step {
  display: grid;
  grid-template-columns: 44px minmax(0, 1fr);
  gap: 14px;
  align-items: start;
  padding: 16px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.94);
  box-shadow: var(--shadow);
}

.process-step > span {
  display: grid;
  width: 38px;
  height: 38px;
  place-items: center;
  border-radius: 8px;
  background: var(--green-deep);
  color: #ffffff;
  font-weight: 900;
}

.process-step strong,
.trust-card strong {
  display: block;
  font-size: 1.08rem;
}

.process-step p {
  margin: 6px 0 0;
  color: var(--muted);
  line-height: 1.5;
}

.plans-band .plans {
  margin-top: 0;
}

.trust-card {
  display: grid;
  gap: 12px;
  align-content: start;
}

.home-cta {
  margin: 24px 0 8px;
  padding: 28px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff4e3;
  box-shadow: var(--shadow);
}

.hero {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(320px, 430px);
  gap: 22px;
  align-items: end;
  min-height: calc(100vh - 118px);
}

.hero h1,
.page-title h1 {
  max-width: 900px;
  margin: 0 0 14px;
  font-size: clamp(2.35rem, 5.6vw, 6rem);
  line-height: 0.98;
}

.eyebrow {
  margin: 0 0 8px;
  color: var(--green);
  font-size: 0.72rem;
  font-weight: 900;
  text-transform: uppercase;
}

.lead {
  max-width: 780px;
  color: var(--muted);
  font-size: 1.06rem;
  line-height: 1.6;
}

.actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-top: 24px;
}

.hero-panel,
.panel,
.card,
.plan,
.metrics article {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.92);
  box-shadow: var(--shadow);
}

.hero-panel {
  display: grid;
  gap: 10px;
  padding: 20px;
}

.hero-panel strong {
  font-size: 1.7rem;
}

.hero-panel p,
.card p,
.plan p,
.panel p,
.row small,
.breakdown span {
  color: var(--muted);
  line-height: 1.5;
}

.status {
  display: inline-flex;
  justify-content: center;
  width: fit-content;
  min-height: 28px;
  padding: 5px 9px;
  border-radius: 999px;
  background: var(--blue);
  color: #ffffff;
  font-size: 0.75rem;
  font-weight: 900;
}

.status.urgent {
  background: var(--red);
}

.status.pending {
  background: var(--gold);
  color: var(--ink);
}

.status.muted {
  background: var(--muted);
}

.grid,
.plans,
.metrics,
.app-grid {
  display: grid;
  gap: 16px;
  margin-top: 22px;
}

.grid.three,
.plans {
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.grid.four,
.metrics {
  grid-template-columns: repeat(4, minmax(0, 1fr));
}

.app-grid {
  grid-template-columns: minmax(0, 1.15fr) minmax(340px, 0.85fr);
}

.login-grid {
  display: grid;
  grid-template-columns: minmax(320px, 0.8fr) minmax(0, 1.2fr);
  gap: 16px;
  margin-top: 22px;
}

.account-flow {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 16px;
  margin-top: 16px;
}

.legal-doc {
  display: grid;
  gap: 14px;
  margin-top: 22px;
}

.legal-doc article {
  padding: 20px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.94);
  box-shadow: var(--shadow);
}

.legal-doc h2 {
  margin: 0 0 10px;
  font-size: 1.15rem;
}

.legal-doc p {
  margin: 0;
  color: var(--muted);
  line-height: 1.6;
}

.card,
.plan,
.metrics article {
  min-height: 150px;
  padding: 18px;
}

.plan {
  display: grid;
  gap: 10px;
  align-content: start;
  min-height: 260px;
}

.plan.featured {
  border-color: var(--green);
  background: #fff4e3;
}

.plan span {
  color: var(--green);
  font-weight: 900;
}

.plan strong {
  font-size: 2.4rem;
}

.plan small {
  font-size: 0.92rem;
  font-weight: 850;
}

.plan-features {
  display: grid;
  gap: 8px;
  margin: 4px 0 0;
  padding: 0;
  list-style: none;
}

.plan-features li {
  position: relative;
  padding-left: 18px;
  color: var(--muted);
  line-height: 1.45;
}

.plan-features li::before {
  position: absolute;
  left: 0;
  top: 0.62em;
  width: 7px;
  height: 7px;
  border-radius: 999px;
  background: var(--green);
  content: "";
}

.metrics article span {
  color: var(--muted);
}

.metrics article strong {
  display: block;
  margin-top: 10px;
  font-size: 2rem;
}

.page-title {
  margin-bottom: 22px;
}

.panel {
  overflow: hidden;
}

.panel-header {
  padding: 18px;
  border-bottom: 1px solid var(--line);
}

.panel-header h2 {
  margin: 0;
}

.form-panel,
.checkout {
  display: grid;
  gap: 16px;
  padding: 18px;
}

.panel-intro {
  display: grid;
  gap: 4px;
}

.panel-intro h2 {
  margin: 0;
}

.form-note {
  margin: 0;
  color: var(--muted);
  font-size: 0.92rem;
  line-height: 1.5;
}

.range-field {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 14px;
  align-items: center;
  padding: 12px 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--paper);
}

.range-field input[type="range"] {
  width: 100%;
  accent-color: var(--brown);
}

.range-field strong {
  min-width: 58px;
  text-align: right;
  white-space: nowrap;
}

.form-feedback {
  margin: 0;
  padding: 12px 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--paper);
  color: var(--ink);
  font-weight: 750;
  line-height: 1.45;
}

.form-feedback.error {
  border-color: #c85757;
  background: #fff4f1;
  color: #7a2626;
}

.form-feedback.success {
  border-color: #82b38c;
  background: #f0faef;
  color: #2d6b3a;
}

.linked-property {
  display: grid;
  gap: 4px;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--paper);
}

.linked-property span {
  color: var(--green);
  font-size: 0.72rem;
  font-weight: 900;
  text-transform: uppercase;
}

.linked-property small {
  color: var(--muted);
}

.form-split {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
}

.signup-owner-fields,
.signup-professional-fields {
  display: grid;
  gap: 12px;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--paper);
}

.form-section-title {
  margin: 0;
  color: var(--green-deep);
  font-weight: 900;
}

.checkbox-line {
  display: grid;
  grid-template-columns: 20px minmax(0, 1fr);
  align-items: start;
  color: var(--muted);
  font-weight: 750;
  line-height: 1.45;
}

.checkbox-line input {
  min-height: 20px;
  margin: 2px 0 0;
  padding: 0;
}

.checkbox-line a {
  color: var(--green-deep);
  font-weight: 900;
}

label {
  display: grid;
  gap: 8px;
  font-weight: 850;
}

input,
select,
textarea {
  width: 100%;
  min-height: 44px;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 11px 12px;
  background: #ffffff;
  color: var(--ink);
}

.timeline,
.list,
.breakdown {
  display: grid;
  gap: 10px;
  padding: 18px;
}

.timeline article,
.row,
.empty-state {
  padding: 13px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #ffffff;
}

.timeline span,
.row small,
.empty-state span {
  display: block;
  margin-top: 5px;
}

.empty-state span {
  color: var(--muted);
  line-height: 1.5;
}

.row {
  display: grid;
  grid-template-columns: 96px minmax(0, 1fr) 140px;
  gap: 12px;
  align-items: center;
}

.row-actions {
  display: grid;
  gap: 8px;
  justify-items: end;
}

.compact-button {
  min-height: 34px;
  padding: 0 10px;
  font-size: 0.86rem;
}

.qr-card {
  display: grid;
  gap: 14px;
  margin: 0 18px 18px;
  padding: 18px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--paper);
}

.rules-card {
  display: grid;
  gap: 14px;
  margin: 0 18px 18px;
  padding: 18px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.94);
  box-shadow: var(--shadow);
}

.rules-card h3,
.rules-card p {
  margin: 0;
}

.rules-card p {
  color: var(--muted);
  line-height: 1.5;
}

.rules-form {
  display: grid;
  gap: 12px;
}

.qr-card h3,
.qr-card p {
  margin: 0;
}

.qr-card p {
  color: var(--muted);
  line-height: 1.5;
}

.qr-image {
  width: 180px;
  height: 180px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #ffffff;
}

.qr-link {
  overflow-wrap: anywhere;
  padding: 10px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #ffffff;
  color: var(--muted);
  font-size: 0.86rem;
  line-height: 1.45;
}

.owner-incidents-panel {
  margin-top: 16px;
}

.owner-filter-bar {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
  margin-bottom: 14px;
}

.owner-incident-details {
  display: grid;
  gap: 10px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--paper);
}

.owner-incident-details summary {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  align-items: center;
  padding: 12px;
  cursor: pointer;
  list-style: none;
}

.owner-incident-details summary::-webkit-details-marker {
  display: none;
}

.owner-incident-details summary span {
  color: var(--muted);
  font-weight: 900;
  text-transform: uppercase;
  font-size: 0.78rem;
}

.owner-incident-details summary strong {
  color: var(--green-deep);
}

.owner-incident-details[open] {
  padding-bottom: 12px;
}

.owner-incident-details .provider-match-card,
.owner-incident-details .incident-follow-form {
  margin: 0 12px;
}

.owner-archive-panel {
  margin-top: 16px;
}

.owner-finance-panel {
  margin-top: 16px;
}

.owner-finance-summary {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 12px;
  margin-bottom: 14px;
}

.owner-finance-summary article,
.owner-finance-row {
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #ffffff;
}

.owner-finance-summary span,
.owner-finance-summary small,
.owner-finance-row span,
.owner-finance-row small {
  color: var(--muted);
}

.owner-finance-summary span {
  display: block;
  font-size: 0.82rem;
  font-weight: 900;
  text-transform: uppercase;
}

.owner-finance-summary strong {
  display: block;
  margin: 8px 0 4px;
  font-size: 1.6rem;
}

.owner-finance-row {
  display: grid;
  grid-template-columns: 150px minmax(0, 1fr) auto;
  gap: 12px;
  align-items: start;
}

.owner-finance-row > span {
  font-weight: 900;
}

.owner-finance-row small {
  display: block;
  margin-top: 5px;
}

.owner-finance-row p {
  margin: 8px 0 0;
  color: var(--muted);
  line-height: 1.45;
  overflow-wrap: anywhere;
}

.owner-archive-panel details {
  display: grid;
  gap: 14px;
}

.owner-archive-panel summary {
  display: flex;
  justify-content: space-between;
  gap: 16px;
  align-items: center;
  cursor: pointer;
  list-style: none;
}

.owner-archive-panel summary::-webkit-details-marker,
.owner-resolved-row summary::-webkit-details-marker {
  display: none;
}

.owner-archive-panel summary span {
  color: var(--green);
  font-weight: 900;
  text-transform: uppercase;
  letter-spacing: 0.06em;
}

.owner-archive-panel summary strong {
  color: var(--ink);
  font-size: 1.25rem;
}

.owner-archive-list {
  margin-top: 14px;
}

.owner-resolved-row {
  display: grid;
  gap: 12px;
  padding: 13px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--paper);
}

.owner-resolved-row summary {
  display: grid;
  grid-template-columns: 150px minmax(0, 1fr);
  gap: 12px;
  align-items: center;
  cursor: pointer;
  list-style: none;
}

.owner-resolved-row summary span,
.owner-resolved-row summary small,
.owner-resolved-detail span {
  color: var(--muted);
}

.owner-resolved-row summary span {
  font-weight: 900;
}

.owner-resolved-row summary small {
  display: block;
  margin-top: 5px;
}

.owner-resolved-detail {
  display: grid;
  gap: 8px;
  padding-top: 12px;
  border-top: 1px solid var(--line);
}

.owner-resolved-detail p {
  margin: 0;
  color: var(--muted);
  line-height: 1.5;
}

.subscription-panel {
  margin-top: 16px;
}

.professional-response-panel {
  max-width: 900px;
}

.professional-response-body {
  display: grid;
  gap: 16px;
  padding: 18px;
}

.pro-metrics,
.pro-dashboard-grid {
  margin-top: 16px;
}

.pro-completed-panel {
  margin-top: 16px;
}

.pro-contact-card {
  display: grid;
  gap: 12px;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #ffffff;
}

.pro-contact-card p {
  margin: 0;
  color: var(--muted);
  line-height: 1.5;
}

.pro-response-box {
  display: grid;
  gap: 10px;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--paper);
}

.pro-filter-bar {
  margin-bottom: 14px;
}

.pro-history-summary {
  display: grid;
  gap: 8px;
  margin-bottom: 14px;
}

.pro-history-summary span {
  display: block;
  padding: 10px 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--paper);
  color: var(--muted);
  font-weight: 800;
}

.pro-availability-box {
  display: grid;
  gap: 5px;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #ffffff;
}

.pro-availability-box span,
.pro-availability-box small {
  color: var(--muted);
}

.pro-availability-box span {
  font-size: 0.8rem;
  font-weight: 900;
  text-transform: uppercase;
}

.pro-history-row {
  background: #ffffff;
}

.pro-completed-row {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--paper);
}

.pro-completed-row summary {
  display: grid;
  grid-template-columns: 190px minmax(0, 1fr);
  gap: 14px;
  align-items: center;
  padding: 14px;
  cursor: pointer;
  list-style: none;
}

.pro-completed-row summary::-webkit-details-marker {
  display: none;
}

.pro-completed-row summary > span {
  color: var(--muted);
  font-weight: 900;
}

.pro-completed-row summary small {
  display: block;
  margin-top: 4px;
  color: var(--muted);
}

.pro-completed-detail {
  display: grid;
  gap: 12px;
  padding: 0 14px 14px;
}

.pro-completed-detail p {
  margin: 0;
  color: var(--muted);
  line-height: 1.5;
}

.owner-events-panel {
  margin-top: 16px;
}

.subscription-body {
  display: grid;
  gap: 16px;
  padding: 18px;
}

.subscription-summary {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 14px;
  align-items: start;
}

.subscription-summary span:not(.status),
.subscription-grid span {
  color: var(--muted);
  font-size: 0.84rem;
  font-weight: 900;
  text-transform: uppercase;
}

.subscription-summary strong {
  display: block;
  margin-top: 6px;
  font-size: 2rem;
}

.subscription-summary p {
  margin: 8px 0 0;
}

.subscription-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 12px;
}

.subscription-grid article {
  display: grid;
  gap: 6px;
  min-width: 0;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--paper);
}

.subscription-grid strong {
  overflow-wrap: anywhere;
}

.subscription-grid small {
  color: var(--muted);
  line-height: 1.4;
}

.subscription-grid a {
  color: var(--green-deep);
}

.subscription-mini {
  display: grid;
  gap: 10px;
  margin-top: 8px;
}

.event-row {
  display: grid;
  grid-template-columns: 150px minmax(0, 1fr);
  gap: 12px;
  align-items: center;
  padding: 13px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #ffffff;
}

.event-row span,
.event-row small {
  color: var(--muted);
}

.event-row span {
  font-weight: 900;
}

.event-row small {
  display: block;
  margin-top: 5px;
}

.incident-card {
  display: grid;
  gap: 12px;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #ffffff;
}

.incident-card-main {
  display: grid;
  grid-template-columns: 110px minmax(0, 1fr) 110px;
  gap: 12px;
  align-items: center;
}

.incident-card-main small {
  display: block;
  margin-top: 5px;
  color: var(--muted);
}

.incident-card p {
  margin: 0;
  color: var(--muted);
  line-height: 1.5;
}

.incident-state {
  justify-self: end;
  color: var(--green-deep);
  font-weight: 900;
}

.incident-meta {
  display: grid;
  gap: 6px;
  color: var(--muted);
  font-size: 0.9rem;
}

.incident-meta a {
  color: var(--green-deep);
  font-weight: 900;
}

.owner-validation-card {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 14px;
  align-items: center;
  padding: 14px;
  border: 1px solid rgba(138, 106, 69, 0.5);
  border-radius: 8px;
  background: #fff8ec;
}

.owner-validation-card label {
  grid-column: 1 / -1;
}

.owner-validation-card strong,
.owner-validation-card span {
  display: block;
}

.owner-validation-card span {
  margin-top: 6px;
  color: var(--muted);
  line-height: 1.45;
}

.admin-contact-chip {
  display: inline-flex;
  width: fit-content;
  margin: 3px 6px 3px 0;
  padding: 5px 8px;
  border: 1px solid var(--line);
  border-radius: 999px;
  background: var(--paper);
  color: var(--green-deep);
  font-size: 0.82rem;
  font-weight: 900;
}

.admin-contact-row {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(0, 0.9fr);
  gap: 14px;
  align-items: start;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #ffffff;
}

.admin-contact-row div {
  display: grid;
  gap: 6px;
  min-width: 0;
}

.admin-contact-row strong,
.admin-contact-row small {
  overflow-wrap: anywhere;
}

.admin-contact-row small {
  color: var(--muted);
  line-height: 1.4;
}

.admin-decision-bar {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--paper);
}

.admin-validation-alert {
  padding: 11px 12px;
  border: 1px solid rgba(138, 106, 69, 0.5);
  border-radius: 8px;
  background: #fff8ec;
  color: var(--green-deep);
  font-weight: 900;
  line-height: 1.35;
}

.admin-incident-form {
  border-top: 1px solid var(--line);
  padding-top: 12px;
}

.admin-subscription-card {
  display: grid;
  gap: 14px;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #ffffff;
}

.admin-subscription-card > div {
  display: grid;
  gap: 6px;
}

.admin-subscription-card small {
  color: var(--muted);
  line-height: 1.4;
}

.admin-subscription-form {
  display: grid;
  gap: 10px;
}

.admin-action-panel {
  margin-top: 16px;
}

.admin-action-row {
  display: grid;
  grid-template-columns: 180px minmax(0, 1fr) auto;
  gap: 14px;
  align-items: start;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #ffffff;
}

.admin-action-row > div {
  min-width: 0;
}

.admin-action-row small {
  display: block;
  margin-top: 5px;
  color: var(--muted);
  line-height: 1.4;
  overflow-wrap: anywhere;
}

.admin-archive-panel {
  margin-top: 16px;
}

.admin-archive-panel details {
  display: grid;
  gap: 14px;
}

.admin-archive-panel summary {
  display: flex;
  justify-content: space-between;
  gap: 16px;
  align-items: center;
  cursor: pointer;
  list-style: none;
}

.admin-archive-panel summary::-webkit-details-marker {
  display: none;
}

.admin-archive-panel summary span {
  color: var(--green);
  font-weight: 900;
  text-transform: uppercase;
  letter-spacing: 0.06em;
}

.admin-archive-panel summary strong {
  color: var(--ink);
  font-size: 1.25rem;
}

.admin-archive-list {
  margin-top: 14px;
}

.admin-resolved-row {
  display: grid;
  gap: 12px;
  padding: 13px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--paper);
}

.admin-resolved-row summary {
  display: grid;
  grid-template-columns: 150px minmax(0, 1fr);
  gap: 12px;
  align-items: center;
  cursor: pointer;
  list-style: none;
}

.admin-resolved-row summary::-webkit-details-marker {
  display: none;
}

.admin-resolved-row summary span,
.admin-resolved-row summary small {
  color: var(--muted);
}

.admin-resolved-row summary span {
  font-weight: 900;
}

.admin-resolved-row summary small {
  display: block;
  margin-top: 5px;
}

.admin-resolved-detail {
  display: grid;
  gap: 12px;
  padding-top: 12px;
  border-top: 1px solid var(--line);
}

.admin-resolved-detail p {
  margin: 0;
  color: var(--muted);
  line-height: 1.5;
}

.admin-kpi-list {
  display: grid;
  gap: 12px;
}

.admin-kpi-list article {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 12px;
  align-items: center;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #ffffff;
}

.admin-kpi-list span {
  color: var(--muted);
  font-weight: 900;
}

.admin-kpi-list strong {
  font-size: 1.7rem;
}

.provider-match-card {
  display: grid;
  gap: 12px;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #ffffff;
}

.provider-match-card p,
.provider-match-card strong,
.provider-match-card small {
  margin: 0;
}

.provider-match-card small {
  color: var(--muted);
  line-height: 1.4;
}

.provider-suggestions,
.contact-history {
  display: grid;
  gap: 8px;
}

.provider-suggestion,
.contact-history article {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 10px;
  align-items: center;
  padding: 10px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--paper);
}

.provider-suggestion.external {
  border-color: var(--gold);
}

.contact-history article {
  grid-template-columns: minmax(0, 1fr);
}

.contact-history-header {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 10px;
  align-items: start;
}

.contact-history span {
  display: block;
  margin-top: 4px;
  color: var(--muted);
  font-size: 0.9rem;
}

.provider-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  justify-content: flex-end;
}

.inline-actions {
  justify-content: flex-start;
  margin-top: 10px;
}

.provider-actions .selected {
  border-color: var(--green-deep);
  background: var(--green-deep);
  color: #ffffff;
}

.provider-message {
  grid-column: 1 / -1;
  overflow-x: auto;
  white-space: pre-wrap;
  margin: 0;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #ffffff;
  color: var(--muted);
  font-family: inherit;
  font-size: 0.92rem;
  line-height: 1.45;
}

.provider-message.compact {
  margin-top: 4px;
  font-size: 0.86rem;
}

.incident-follow-form {
  display: grid;
  gap: 12px;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--paper);
}

.incident-follow-form textarea {
  resize: vertical;
}

.scenario-control {
  display: inline-flex;
  gap: 6px;
  margin: 16px 18px 0;
  padding: 4px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--paper);
}

.scenario-control button {
  min-width: 58px;
  min-height: 34px;
  border: 0;
  border-radius: 6px;
  background: transparent;
  color: var(--muted);
  font-weight: 900;
}

.scenario-control button.selected {
  background: var(--green-deep);
  color: #ffffff;
}

.toast {
  position: fixed;
  right: 20px;
  bottom: 20px;
  z-index: 20;
  max-width: min(420px, calc(100vw - 40px));
  padding: 14px 16px;
  border-radius: 8px;
  background: var(--green-deep);
  color: #ffffff;
  box-shadow: var(--shadow);
  opacity: 0;
  transform: translateY(12px);
  pointer-events: none;
  transition: opacity 0.2s ease, transform 0.2s ease;
}

.toast.visible {
  opacity: 1;
  transform: translateY(0);
}

@media (max-width: 980px) {
  .shell-header,
  .hero,
  .home-page-grid,
  .intro-band,
  .split-band,
  .trust-band,
  .login-grid,
  .app-grid {
    grid-template-columns: 1fr;
  }

  .home-side-nav {
    position: static;
    display: flex;
    gap: 8px;
    margin-top: 24px;
    overflow-x: auto;
  }

  .home-side-nav a {
    white-space: nowrap;
  }

  .main-nav {
    justify-content: flex-end;
  }

  .grid.three,
  .grid.four,
  .plans,
  .account-flow,
  .service-grid,
  .metrics,
  .subscription-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (max-width: 680px) {
  .shell-header,
  main {
    padding: 12px;
  }

  .hero {
    min-height: auto;
    padding-top: 20px;
  }

  .hero h1,
  .page-title h1 {
    font-size: 2.45rem;
  }

  .grid.three,
  .grid.four,
  .plans,
  .account-flow,
  .form-split,
  .service-grid,
  .metrics,
  .subscription-grid,
  .subscription-summary {
    grid-template-columns: 1fr;
  }

  .home-hero {
    min-height: 620px;
    padding: 28px 12px;
  }

  .home-hero h1 {
    font-size: 2.75rem;
  }

  .home-band {
    padding: 34px 0;
  }

  .process-step {
    grid-template-columns: 1fr;
  }

  .row {
    grid-template-columns: 1fr;
  }

  .event-row {
    grid-template-columns: 1fr;
  }

  .admin-resolved-row summary {
    grid-template-columns: 1fr;
  }

  .owner-resolved-row summary {
    grid-template-columns: 1fr;
  }

  .pro-completed-row summary {
    grid-template-columns: 1fr;
  }

  .owner-finance-summary {
    grid-template-columns: 1fr;
  }

  .owner-finance-row {
    grid-template-columns: 1fr;
  }

  .owner-filter-bar {
    grid-template-columns: 1fr;
  }

  .owner-validation-card {
    grid-template-columns: 1fr;
  }

  .owner-validation-card .provider-actions {
    justify-content: flex-start;
  }

  .admin-contact-row {
    grid-template-columns: 1fr;
  }

  .admin-action-row {
    grid-template-columns: 1fr;
  }

  .provider-suggestion {
    grid-template-columns: 1fr;
  }

  .provider-actions {
    justify-content: flex-start;
  }

  .contact-history-header {
    grid-template-columns: 1fr;
  }
}